Thursday, March 19, 2015

Good Listening

Good listening must be an essential quality of one’s personality. It will always helpful from childhood, school and college level. It is most important part of job/business. It will improve your performance, productivity, and develop better relationships with your family members, friends, colleagues, seniors, juniors, and people that matters you.
How to become good listener:-
1.) Must pay attention to the speaker
  • Maintain eye contact.
  • Take a listening position.
  • Always sit with positive frame of mind.
  • Don’t interrupt the speaker.
  • Use words like O.K. Hmm..., oh to show that you are listening.
  • Use gestures like facial expressions and eye-movements to show that you are listening.
  • Ask clarifying questions for understanding if necessary.
  • Provide appropriate feedback.
  • Don’t change the topic in between the conversation.
2.) Empathize with speaker if that person is discussing his/her problem. Try to comfort the speaker. If possible, try to give positive suggestions.
3.) Don’t indulge into arguments and never use abusive words while listening to the speaker.
4.) Don’t be judgmental while listening to the speaker.
5.) Try to remove distractions and avoid unnecessary interruptions to focus  on what  is being said:
  • Don’t shuffle papers
  • Don’t Look out the window
  • Don’t Bite fingernails or similar… Read More

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